Innovative solutions for non-profit organisations

In our career, we have had the privilege of working with a variety of NGOs, from small, specialised organisations operating across Germany to large, globally active institutions. In these projects, we have refrained from mentioning specific names out of respect and confidentiality towards our former partners. These experiences gave us deep insights into the various challenges faced by NGOs of different sizes and orientations.

Particularly formative was the understanding of the intensive relationship between NGOs and their donors and members, which is often based on shared values and goals. In our work, which has ranged from developing effective data management systems to implementing comprehensive CRM solutions, our focus has always been on supporting and strengthening these special relationships. As a team of experienced developers, we strive to create customised solutions that are technically sophisticated and perfectly tailored to the individual needs of each NGO.

Membership, donation and event management for an NGO

In this project, we co-operated with an internationally networked Buddhist NGO. This organisation is dedicated to fundraising and the planning and implementation of events and retreats. The NGO offers both public events and exclusive events specifically for its members. The NGO differentiates between open events and those that are exclusively for members.

100 days of development

With subsequent support

Lead Developer

Planning and technical responsibility

A total of 2 developers

Directly connected to the customer as a duo

6 month

Going live with personal touch

Technical challenges and solutions

The main challenge was to ensure the security and integrity of the data while enabling efficient communication between the internal CRM system and the external website. By developing specialised interfaces and using modern web technologies, we were able to ensure the fast and secure transfer of event information and contact details.

Another focus of our project was the development of an external event website. This website presents the events of the CRM system without requiring direct data exchange, as the CRM system is not directly accessible from the Internet. We implemented services that display events on the website in just a few seconds and transfer new contacts to the CRM system.

Document generation

A particular challenge was to develop a system that would enable the rapid generation of extensive documents, such as donation receipts. The client needed a solution to create thousands of donation receipts efficiently and in a short time. We developed a powerful and fast template system that enabled the creation of donation receipts as Word documents while providing support for subsequent template changes. With this solution, the client was able to generate thousands of donation receipts for a fundraising run with one click - a task that had previously taken weeks of work.

Roy Carlitscheck

Roy as Lead Developer

As lead developer, my main goal was to develop an efficient membership management system that is seamlessly connected to an international membership system. We implemented functions for collecting donations, creating donation receipts and automated reminder runs.

The development of an external event website was another central aspect of our project. This website is used to display events from the CRM system without requiring direct data exchange, as the CRM system itself is not directly accessible via the Internet. Our work included the implementation of services that enable events to be displayed on the website within seconds and new contacts to be efficiently integrated into the CRM system.

Outcome

This project enabled the NGO to manage its members more effectively, optimise donation processing and make its events accessible to a wider audience. Our contribution has been instrumental in improving the NGO's digital presence and organisational efficiency.